The new branch is characterized by its unique location, which allows all customers to access it. It was also established in an attractive way that gives customers psychological comfort while performing their services. It relies on fast and advanced interactive means of communication for customers to help them obtain the required banking services easily, accurately and quickly in implementation. The branch is equipped with the latest systems. Modern technology, which allows customers to carry out all their transactions and requests as quickly as possible. The branch also contains the latest ATM machines that allow withdrawals and deposits, in addition to currency exchange and smart wallet services without a card.

The branch aims to serve all customer segments in the city, whether through retail banking products and services, as well as through products and services for financing projects and large companies, as well as medium and small companies.

The branch contains digital screens that display advertising materials and marketing videos, in light of the bank's tendency to limit the use of paper publications in advertising and marketing operations to contribute to the preservation of the environment and sustainable development, in addition to the digital self-service area that allows customers to register and obtain all the bank's products and services at The fastest time, and then the bank's customer service representatives complete the product acquisition form through an electronic system developed by the bank.

Mr. Hussein Refaie invited the attendees to the special suite for serving the bank's elite customers (SCB Elite), and the suite is characterized by elegant and refined design, good taste, in addition to privacy.

The bank also launched the SCB Elite package, which is a distinguished package of banking and non-banking services designed to meet the needs of the bank's major customers.

The SCB Elite package from Suez Canal Bank provides its holder with a wide range of high-quality services, including:

- Excellence and privacy in the implementation of any process
- Exclusive banking products
- Non-banking services to meet the needs of major customers
- Custom price list
- An expert and specialized relationship manager for each client to manage all his accounts and responsible for the growth of his wealth

In the end, Hussein Refaie praised the efforts of the Suez Canal Bank work team regarding the selection, design and implementation of the bank's new branches, in addition to the development of many existing branches, which contributed to the growth of the bank's portfolio at the level of all sectors and products and the expansion of the bank's customer base