1. Buy gifts (roses; chocolates; electronics...)
2. Gift wrapping and organizing
3. Exchange or return supplies
4. Buy home requirements
5. Buy Hard-to-find or hard-to-buy supplies

1. Parties and events Organizing and planning
2. Special chefs for every Occasion
3. Providing photographers/florists, Gift ideas and more
4. Organizing and catering services
5. Invitation ideas / call to invite people

1. delivery
2. pay bills
3. do mail work
4. Send home supplies for cleaning and maintenance

1. house cleaning services
2. Coordinate with maintenance workers (electrician; plumber..)
3. Organizing events at home

1. Restaurant reservations
2. Booking Movie tickets
3. Booking parties
4. football matches Reservation
5. Museum reservations
6. Book tickets even after stocks run out for concerts and conferences

1. Recommending insurance companies
2. License renewal
3. Car inspection work
4. Issuance of an international license
5. Car cleaning

1. Travel tickets (internal / external) Reservation
2. Reservation of cars for travel / train / tourism buses
3. Car reservation
4. Hotels and resorts reservation
5. Travel insurance through insurance companies
6. Pet transportation
7. Providing information about the travel destination
8. Transportation to and from airports
9. Travel visa issuance
10. House reservation and others in the travel destination
11. Aid with travel papers

As an elite client your departure and arrival will have personalized privileges tailored especially for you which include:

VIP services

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Processing Service

Service activation procedures:

• • The client receives a welcome call from the company official which includes informing the client with all the services that he can benefit from through the company.

• • The service is considered automatically activated after one week from the date of opening the account.

• • The service is valid for an Elite client if the client maintained the Elite criteria.

Activation confirmation:

Phone services center officials should contact the client to confirm that they have received a call from Les Concierges to activate the service through the report sent from the client segment management

Terms and conditions:

1. All services shown are provided only to ELITE clients of Suez Canal Bank
2. Tickets booking is according to availability
3. The service is provided free of charge through Suez Canal Bank for its Elite clients
4. The services provided include sourcing products from various reputable suppliers
5. The client pays according to the cost of the required item, and the receipt is submitted from the source to the client without adding any additional costs to the service
6. All services are provided by les concierge –Egypt and any requests or inquiries will be referred to them
7. Services and products are not provided directly through SCB concierges therefore they will not be liable for any defect, shortage or increase in prices on the company or the bank

1. Issuance and renewal of personal cards
2. Issuance and renewal of passport
3. Issuance of birth and death certificates
4. Issuance of marriage and divorce certificates
5. Official translation of documents
6. Examination of commercial and criminal records
7. Residence (for non-Egyptians)
8. Issuance of a university degree

1. Health club reservations
2. Recommendations for the best coaches
3. Recommendations for therapeutic massage instructors
4. Recommendations for elderly care centers
5. Recommending hospitals and clinics
6. Recommending pet trainers and care clinics

The roadside assistance service is provided to Elite Star clients through Euro Assist, which aims to provide a full package of services and benefits free of charge to SCB Elite Star clients in case of car accidents or vehicle malfunction

1. Relocating the vehicle in case of an accident
2. Vehicle relocation in case of breakdown
3. Common car lift
4. Delivering the necessary fuel
5. Additional battery charging
6. Tire change service
7. Provide information to the subscriber
8. Initial notification of the accident

1. Notify with urgent messages
2. Provide the information
3. Call an ambulance

Service activation procedures:

• • The client receives a pre call from a Euro Assist official to activate the roadside assistance subscription service.

• • When calling the client, he will be asked about (name - card number - car number or chassis number) to activate the service.

• • The subscription is activated after three days from the date of the client's contact to activate the membership and it continues for a full year from this date.

Ensure that the service is activated:

Phone service center officials should contact new clients to confirm that they have received the pre call from Euro Assist to activate the service

Terms and conditions:

It will be reviewed and sent to the client in the service envelope.

As an elite client your departure and arrival will have personalized privileges tailored especially for you which include:

VIP services

---

Processing Service

Service activation procedures:

• • The client receives a welcome call from the company official, which includes informing the client with all the services that he can benefit from through the company.

• • The service is considered automatically activated after one week from the date of opening the account.

• • The service is valid for an Elite client if the client maintained the Elite criteria.

Activation confirmation:

Phone services center officials should contact the client to confirm that they have received a call from Les Concierges to activate the service through the report sent from the client segment management

Terms and conditions:

1. All services shown are provided only to ELITE clients of Suez Canal Bank
2. Tickets booking is according to availability
3. The service is provided free of charge through Suez Canal Bank for its Elite clients
4. The services provided include sourcing products from various reputable suppliers
5. The client pays according to the cost of the required item, and the receipt is submitted from the source to the client without adding any additional costs to the service
6. All services are provided by les concierge –Egypt and any requests or inquiries will be referred to them
7. Services and products are not provided directly through SCB concierges therefore they will not be liable for any defect, shortage or increase in prices on the company or the bank

Discounts and offers:

1. Discounts on reservations and flights done through Clear trip website
2. A discount of up to 30% on any airline or hotel reservation made using the Suez Canal Bank Platinum Card for VIP clients
3. Discounts on delivery Using Careem app anywhere in Egypt (20% discount three times a month and a first time delivery free from delivery when using Careem app for the first time with the Elite Platinum card)
4. Multiple online discounts and savings on shipping when using Elite Platinum Card (The Elite VIP Platinum Credit Card allows you to shop at over 100,000 retail sites in the US, including Apple, Amazon and Ralph Lauren, get fast, reliable international shipping at a lower cost than MYUS)

Privileges:

1. Free Premium Membership for 2 full years ($120 value)
2. Create an account for free ($20 value)
3. 30% off shipping for the first month after registration
4. 20% off shipping on the rest of your 2-year membership

Discounts on rental car services through Avis Company:

1. 15% discount on renting a car in Europe, the Middle East, Africa and Asia
2. 12% discount on renting a car in the USA and Canada

Special offers when using your Elite Platinum Card in restaurants and health clubs:

1. buy one get one free offer
2. Hundreds of free offers around Egypt and the Middle East at restaurants, health clubs and more
3. Free coffee / main course with purchase
4. 60 minutes therapeutic massage for free

Get exclusive offers in 9 shopping villages in Europe:

The Bicester Village Shopping Group is famous for its high-end brands, its charming outdoor village atmosphere, excellent friendly service and its important events program, besides its exceptional money value. The world's leading brands offer up to 60% discounts or more, on their luxury stores recommended retail prices, all year round.

Special offers when using your Elite Platinum Card in restaurants and health clubs:

1. VIP invitation (Can be exchanged for a VIP card for an additional 10% discount on purchases at participating stores)
2. 15% discount on shopping packages
3. 15% discount on personal chauffeur experience in participating villages
4. 15% discount on Express Shopping
5. Access to VIP lounges (according to availability)

1. Account opening Free from charge
2. Account Operating without expenses
3. Free Account statement fee
4. Income remittances without charge
5. Free Issuance of checkbook 25 papers annually
6. Free from Minimum balance commission for salaries
7. Free issuance of a main platinum debit and supplementary card
8. Free issuance of a Platinum Credit Card and Free issuance of the supplementary card "only one"

• 50% discount on applied administrative expenses for loans ( Needed commissions)

If the balance became less than the Elite segment limit then it will be 100 EGP Monthly

Current account
Minimum deposit	N/A
Opening an account expenses	Free
Operating expenses	Free

Savings account
Minimum deposit	N/A
Opening an account expenses	Free
Operating expenses	Free
Account statement	Free
Income remittances	Free

Checks
Check issuance fees	Issuance of checkbook 25 papers annually for free

Platinum Credit Cards
Issuance expenses	N/A
supplementary card Issuance expenses "one only"	Free
Main and supplementary card

Platinum debit Cards
Issuance expenses	N/A
supplementary card Issuance expenses "one only"	Free
Main and supplementary card

Loans
Administrative expenses	50% discounts