An Instant Payment Address “IPA” is a simplified address for your account per app which you can use to send and receive money on IPN instead of using the full bank account details. Think of it as an email Address which you can use to transfer money. IPA is presented in the form of name@instapay.

There is no limit to how many of your accounts you can link. However, all the accounts you would like to register must be registered at your bank using the same mobile number.

You need to make sure that the mobile number you have used during the registration is the same mobile number registered with your accounts in the bank, in addition to the correct card number & card PIN. You might need to contact your bank to update your information.

Your IPA cannot be changed once created.

1. From manage accounts.
2. Click on the blocked account
3. Click on forgot/unblock IPN PIN.
4. Enter your card number & Card PIN.
5. You will receive SMS with OTP.
6. Enter OTP.
7. Enter the new IPN PIN.
8. Confirm the new IPN PIN to unblock your account.

1. From manage accounts.
2. Click on the account that you would like to rest its IPN PIN.
3. Click on forgot/unblock IPN PIN.
4. Enter your card number & Card PIN.
5. You will receive SMS with OTP.
6. Enter OTP.
7. Enter the new IPN PIN.
8. Confirm the new IPN PIN.

Whenever a transaction is declined on InstaPay, the bank will automatically reverse the transaction to your bank account immediately, in case transaction is not reversed, please contact your bank and provide them with the transaction reference number to track the transaction.

The money you will receive will be sent to your chosen default account.