عربي

Instapay

Introduction


InstaPay is a mobile app that allows individual clients to direct access for all bank accounts with EGP currency in different banks and enables to make transfers to accounts, e-wallets & Meeza prepaid cards and to pay your credit cards easily, quickly, and securely instantly using your mobile device 24/7



Features & Benefits

Instant money transfer.

Linking and managing all bank accounts in different banks listed in the instant payments network in one application.

Ease of sending and receiving money through the InstaPay app.

You can check your balance and mini-statement.

Registration Process

Download the app from your mobile device’s app store.

While going through the onboarding process, you will need to ensure your mobile number is registered at your bank.

Select the bank (bank name) and enter the 16 digits of the debit card and ATM pin.

You will be then asked to create a unique IPN account and Secure it using an IPN PIN.

Once your mobile is verified, you will have to select your bank account, add your account, set your IPA and set your IPN PIN.

Transaction limits

Your transfers are free of any applied fees.

EGP 70,000 per transaction.

EGP 120,000 daily debit per bank.

EGP 400,000 monthly debit per bank.

FAQs

What accounts can be on boarded to InstaPay?

All your banks accounts and Meeza pre-paid card enrolled in the banks providing the service.

An Instant Payment Address “IPA” is a simplified address for your account per app which you can use to send and receive money on IPN instead of using the full bank account details. Think of it as an email Address which you can use to transfer money. IPA is presented in the form of name@instapay.

There is no limit to how many of your accounts you can link. However, all the accounts you would like to register must be registered at your bank using the same mobile number.

You need to make sure that the mobile number you have used during the registration is the same mobile number registered with your accounts in the bank, in addition to the correct card number & card PIN. You might need to contact your bank to update your information.

Your IPA cannot be changed once created.

  1. From manage accounts.
  2. Click on the blocked account
  3. Click on forgot/unblock IPN PIN.
  4. Enter your card number & Card PIN.
  5. You will receive SMS with OTP.
  6. Enter OTP.
  7. Enter the new IPN PIN.
  8. Confirm the new IPN PIN to unblock your account.

  1. From manage accounts.
  2. Click on the account that you would like to rest its IPN PIN.
  3. Click on forgot/unblock IPN PIN.
  4. Enter your card number & Card PIN.
  5. You will receive SMS with OTP.
  6. Enter OTP.
  7. Enter the new IPN PIN.
  8. Confirm the new IPN PIN.

Whenever a transaction is declined on InstaPay, the bank will automatically reverse the transaction to your bank account immediately, in case transaction is not reversed, please contact your bank and provide them with the transaction reference number to track the transaction.

The money you will receive will be sent to your chosen default account.