Call Center

Contact our call center 24/7 from Egypt or abroad

Inquire about Suez Canal Bank's products and services or report lost/stolen cards via 19093 from Egypt or (+202) 21601879 if you are outside Egypt.

* Please keep your ID and account/card number at hand.



Our customer care agents will be glad to assist you in:

Accounts, credit cards and loan information, including balances & transactions.

Reporting and blocking lost or stolen cards.

Activating/deactivating debit and credit cards.

Resetting e-banking passwords.

Linking a debit card to your account/s of choice.

Managing international card usage and adding travel notes.

Adding online spending limit to the debit card.

Handling all inquiries, suggestions, and complaints.


Suggestions and complaints