• At SC bank, we regard the trust that you have placed in us to be of the highest importance in our relationship with you.

    We are committed to value this trust and will strive to earn it in all occasions that we provide you with products, services, and information to satisfy your needs, and guarding your information every step of the way And this is why we take this opportunity to describe our privacy policies and the measures we take to protect our customer information. In this Privacy Promise, you will find information about these policies and procedures on how information is secured and used .

    Any updates to our privacy policies and procedures will be communicated to you so that you can continue to stay informed about this vital issue.

  • We will not reveal customer information to any external organization unless we have previously informed the customer in disclosures or agreements, been authorized by the customer, or are required by law.

    We will continuously assess ourselves to ensure that customer privacy is respected. We will conduct our business in a manner that fulfills our promise

  • We take appropriate measures to keep your personal information, that we hold about you , secure and ensure that it is protected from loss, unauthorized access, misuse, modification, or disclosure.

    Your personal information with us remains secure because of:

    The strict security measures and technologies we use to prevent fraud and to protect our systems from intrusion. Security controls and processes that are updated regularly to meet or exceed industry standards. Our employees are trained to respect the confidentiality of any personal information held by us.

  • Please take in consideration the below detailed safety and security practices:

    Keep your details and identity secured
    Keep your password secured
    Keep your Online Banking session secured
    Keep your email secured

  • Take care when you go online from public sites.

    Try to avoid using Online banking, at Internet Cafes, libraries, and other public sites to avoid the risk of information being copied and abused after you leave.

    Be aware of internet fraud, there are fraudulent web sites designed to trick you and collect your personal information. Sometimes links to such web sites are contained in email messages purporting to come from financial institutions. Make sure to use the official known web address, to link to bank pages. SCbank staff will never send you this kind of mail.

  • Always change passwords that may have been compromised. It is recommended that you change your password at regular intervals.

    Contact your bank if you think someone else knows your Online Banking password.

    A Password is the key to your online account information, to accounts at online stores and a host of other online activities. Your SCbank Online Banking password, together with your Online banking ID, permits access to your bank accounts. For this reason, your password should be unique and very well protected.

    Keep your password to yourself and never share it with anyone.

    Be unique try and create unique passwords that are not easy to guess, avoiding choosing people names or well-known things about you (such as your name, phone number, license plate number of your car ... etc.).

  • Use letters, numbers and symbols Passwords containing upper and lower-case letters, numbers, and symbols are far harder to guess. Never write them down if you really need to record your password then try to code it.

    Avoid clicking on links provided in emails. It is always better to type the address into your browser. Open email attachments only if you know the sender. It is best to scan attachments with your anti-virus software prior to opening.

    Never open email attachments that have file endings of .exe, .pif, or .vbs. These are file extensions for executables, and are commonly dangerous files. Be careful and selective before providing your email address to a questionable website. Sharing your email address makes you more likely to receive fraudulent emails.